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There are literally thousands of texts devoted to the subject of leadership. Everyone knows it is paramount to success. In morale surveys, it's interesting that most managers think they are good leaders, but most employees feel they could lead better than their managers!
You have a two-fold leadership challenge. You have the traditional corporate leadership role where you ensure your business delivers on its promises to customers, behaves responsibly and makes money. You also have the challenge of coordinating the talents and ambitions of your franchisees – people who are leaders by nature.
Some guidelines to keep in mind for leading effectively are: